Thoughts and insights around the ever evolving tech landscape.

It takes months to find a customer and seconds to lose one. Researches show that it costs substantially more to bring a new customer instead of retaining an existing customer. Delivering exceptional customer support not only retains your existing customer base but it will also generate more leads through referrals of your satisfied customers. To […]

Managed Services Sales Qualifying Questions Not every lead is a good fit for Managed IT Services – no matter how strongly a managed services sales person believes they are (or wants them to be). Buyers don’t buy just because they have identified a serious need, an impending deadline, or money to shell off their pockets. […]

Shifting your IT operations to a Managed Services Provider (MSP) offers a multitude of benefits. Collaborating with an MSP to supervise an increasingly complicated internal network can foster dynamic business growth without breaking an already stretched budget. However, the increasing range of expertise, technology and management models can make choosing an MSP a difficult task. […]

Maybe your business need has outgrown your server performance and you’re thinking of replacing it. Or perhaps your server is dated and not supporting your business like it should. It might be that you’re starting a new business and wondering if an in-house server is adequate or if you should adopt hosted solutions from the start. […]

Let’s face it.  While IT technologies have simplified our lives and streamlined our businesses, the systems themselves can be a challenge.  There’s a lot that can go wrong – security, the network, systems updates, hardware, software, etc. To cope up with the changing business expectations and deadlines there has been an accelerated growth of IT […]

The cockroach theory for Self Development A beautiful speech by Sundar Pichai – I came across   At a restaurant, a cockroach suddenly flew from somewhere and sat on a lady. She started screaming out of fear. With a panic stricken face and trembling voice,she started jumping, with both her hands desperately trying to get rid […]

Introduction In the world of workstations, microprocessors, and microchips, it is called data backup and data recovery. It is same as the difference between a slight computer setback and living through your electronic apocalypse. Let’s face it; servers, desktops, and laptops aren’t perfect. Files corrupt, systems crash, motherboards malfunction, CPUs call it quits taking our […]

Whether a professional is into Marketing, Communications, Public Relations, someone who writes email communication for corporate users or simply looking to hire one from the above, it is definitely a mandate for him/her to be proficient in the email communications that he/she has with clients. However, in today’s challenging IT support scenario, if you are […]

When you try to remove a domain controller from your Active Directory domain by using Dcpromo.exe and fail, or when you began to promote a member server to be a Domain Controller and failed (the reasons for your failure are not important for the scope of this article), you will be left with remains of […]

SharePoint out-of-the-box does not support Classic FBA. SharePoint 2010 by default authenticates user against Active Directory. If you want your SharePoint 2010 website to authenticate user against external data source (like SQL Database, Access Database, etc.) then that can be achieved by configuring Form Based Authentication on SharePoint website. Here, I will explain you – […]

Choosing a reliable web host is the first step and probably the most crucial decision you should consider when starting a successful website project. So how do you choose a web hosting service provider? What does one look for to ensure good up-time for the websites? Web presence is ranked as one of most pertinent […]

The Attraction to Unlimited The lingo “Unlimited” is attractive because it requires no further thought. If it’s unlimited, then I never need to worry about running out, right? It’s no surprise that more and more businesses and individuals are turning to unlimited web hosting. An unlimited shared hosting service seems to offer limitless possibilities for […]