Managed IT Services

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Managed IT Services

Experience a new level of seamless connectivity between technology functions, zero friction in everyday business operations, and access to industry-leading sources when it matters the most. Our Managed IT Services offering covers Technical Helpdesk, Managed Workplace, and Data Centre Support services that ensure your technology resources are optimally deployed, comprehensively secured, and effectively utilized. Take your business to a new scale of operational efficiency, backed by the consistent support of DEV IT. 

Our Offerings

Technical Helpdesk
Deliver expert-led help when it matters the most.
  • 24 x 7 x 365 On-Demand Helpdesk
  • Onshore & Offshore Helpdesk
  • Tiered Escalation Matrix
  • Infrastructure Monitoring and Support
  • Critical Incident and Account Management
Technical Helpdesk
Managed Workplace
Provide a seamless technology experience to your employees and augment their productivity.
  • Integrated Network Operation Center: Comprehensive Network Monitoring, Windows & Linux Support, Autonomous Alerts, etc.
  • IT Helpdesk Services: Technical, Hardware, and Compliance Support, One-Click Access, Adaptive SLAs, Real-Time Intelligence, etc.
  • IT Facility Management Services: Onsite & Offsite Services, Project Change Management, Agile Delivery Options, etc.
Managed Workplace
Data Centre Support
Unlock the high-impact capabilities of your data center operations.
  • Incident Management
  • Problem Management
  • Helpdesk Services
  • Server Management
  • Database Administration
  • Network & Firewall Security
Data Centre Support

Why DEV IT?

Our team has been the preferred partner for small, medium, and large-scale businesses across industries to help them take their enterprise efficiency to the next level. We deliver industry-leading expertise in cybersecurity, technical support, and infrastructure management and leverage our vast portfolio of licenses. Augment the impact of your technology investments with our:

24 x 7 x 365 Monitoring Capabilities

On-Demand Access to Certified and Tested Specialists

Comprehensive IT Infrastructure Management Expertise

Deep Expertise in Solutions Offered by Microsoft, Adobe, etc.

Years of Operational Intelligence

Adaptive, Tailored, and Solution-Driven Approach

Success Stories

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