A comprehensive managed digital workplace that offers peace of mind

Top-notch managed digital workplace services with seamless IT support, ensuring efficient device and desktop management, allowing your organization to focus on core business objectives.

Managed Digital Workplace

We offer comprehensive solutions to your unique IT needs, delivering a smooth and secure digital work environment for your workforce that enhances your organization's productivity, collaboration, and security.

Device and Desktop Management

Our comprehensive device and desktop management service ensure that all your devices, including computers, laptops, tablets, and smartphones, are efficiently managed and secured. We handle operating system updates, software installations, configuration changes, and hardware monitoring to ensure optimal performance and minimize downtime. Our proactive approach includes regular health checks and remote troubleshooting to address potential issues before they impact productivity.

Patching & Compliance

Our comprehensive device and desktop management service ensure that all your devices, including computers, laptops, tablets, and smartphones, are efficiently managed and secured. We handle operating system updates, software installations, configuration changes, and hardware monitoring to ensure optimal performance and minimize downtime. Our proactive approach includes regular health checks and remote troubleshooting to address potential issues before they impact productivity.

IT Service Desk

Our dedicated IT service desk is staffed by skilled professionals ready to provide prompt and effective support to your employees. We offer multi-channel support, including phone, email, and chat, to ensure your team can easily reach us whenever they encounter an IT issue. Our service desk handles incidents, service requests, and problem management, employing ITIL best practices to streamline processes and improve response times.

IT Infrastructure Management

Leave the management of your IT infrastructure to us. We care for your entire technology stack, including servers, networks, cloud services, and data centres. Our team implements robust monitoring tools to identify potential performance bottlenecks or security threats proactively. We also conduct regular capacity planning and performance optimization to ensure your infrastructure can handle the growing demands of your business.

Security and Compliance

Cybersecurity is a top priority in the digital age. Our managed digital workplace services include robust security measures to protect your organization from cyber threats. We implement industry-leading security solutions, conduct regular vulnerability assessments, and enforce strong access controls. Additionally, we ensure compliance with relevant data protection regulations and industry standards, giving you peace of mind that your data is safe and secure.

24/7 Monitoring and Support

Our team is dedicated to keeping your digital workspace running smoothly around the clock. We leverage advanced monitoring tools and automation to identify and resolve issues before they impact your operations proactively. With our 24/7 monitoring and support - delivered via our Network Operations Center (NOC), you can rest assured that your IT infrastructure is in capable hands and any potential disruptions are addressed swiftly.

Maximize employee productivity by outsourcing IT support services for your digital workplace

Embrace a hands-free approach, leaving the intricacies of technical support to the specialists while you focus on what you do best.

Proactive IT Management

The service provider proactively monitors and manages the organization's IT infrastructure, ensuring optimal performance, security, and reliability. They handle system monitoring, software updates, and patch management tasks.

Managed Service Desk

It includes a help desk service that provides technical support to end-users. The service provider acts as a single point of contact for IT issues, offering troubleshooting assistance, problem resolution, and guidance on using IT systems and applications.

Cost Efficiency

Organizations can reduce their IT costs by avoiding the expenses of maintaining an in-house IT team; instead, they pay a predictable monthly fee for the managed workplace services.

Focus on Core Business

With a managed workplace, organizations can offload the burden of day-to-day IT management tasks. This allows them to focus on their core business activities and strategic initiatives while leaving the IT infrastructure and support to experts.

Enhanced Security and Compliance

Managed workplace providers prioritize security measures to protect the organization's data and systems. They implement security controls, conduct regular vulnerability assessments, and ensure compliance with industry regulations and standards.

Business Continuity

A managed workplace includes backup solutions. The service provider ensures that data is regularly backed up and plans to quickly recover IT file systems in the event of data loss.

Case Studies

We have stories to inspire you

Explore our portfolio of successful application modernization projects where we have helped businesses transform their legacy applications into scalable, secure, and efficient cloud-based solutions.

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Lotus Notes to Modern Collaboration using M365
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VOIP-based-telephony-integration
VOIP-based Telephony Integration with Microsoft Teams
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Managed Digital Workplace Services
Managed Digital Workplace Services for a Non-Profit Organisation
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It Operations & Technical Support
IT Operations and Technical Support for a Leading Data Center in the USA
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