ByteASSIST – Hosted IT Helpdesk Support
Our Hosted IT Help Desk services and consulting expertise cover two main areas
of IT infrastructure management and are intended to address the needs of businesses
of any size from small offices to large enterprises.
Our Hosted IT Help Desk staffing service is designed to deliver quality by selecting
results-oriented individuals trained to use proven techniques to interact with clients
and solve problems.
ByteASSIST is a unique IT Helpdesk Solution in the cloud which is offered on a Software
as a Service (SaaS) model by DEV IT. From your clients submitting tickets via email
or the web portal to your support agents replying from anywhere in the world, ByteASSIST
offers businesses and end users a flexible, powerful and private labeled helpdesk
ticketing platform. What’s more is that you can choose to outsource the entire helpdesk
to DEV IT at any given point of time while maintaining your company’s brand.
- Don’t have the time, resources and technical capabilities to provide technical support
to your clients?
- Do you require a private labeled helpdesk completely branded with your company name,
with private labeled support round the clock?
- Do you require complete anonymity and transparency by someone while handling the
Here's what you get by choosing ByteASSIST instead of running your own IT Helpdesk:
- No Infrastructure
You don't have to worry about anything: backups, security, uptime, version updates
are all taken care by us
- Secure Hosting
The helpdesk's database is hosted on our cloud servers. With high-performance network
and the best engineers, these servers have 24x7 monitoring and everyday backups
The hosted IT helpdesk is available on your smartphone, your tablet, your laptop
or your office computer via the browser
- 24x7 NOC Support
Run the helpdesk internally or opt to get support via our NOC team which is available
- No Obligations
There are no long term contracts. You can cancel or change your subscription any