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End User Computing

End-User Computing

Cloud-based productivity, proactive support, border-less computing and remote virtual tech support for your nextgen workplace

21st century workplace needs to be agile, scalable and collaborative. With advent of smartphones, BYOD (Bring Your Own Device) and cloud computing, reshaping the end-user computing experience has become an imperative. We help organizations with consulting and desktop managed services to transform their workplace.

Managing laptops and desktops are things of past. Workplace today needs support for data access, applications, mobility, and security. Our end-user computing services help enhance business productivity while implementing corporate governance and compliance.

Our end-user computing services framework

Analyze

Understanding your current IT landscape, from where we identify what capabilities your organization needs as part of your digital transformation journey and conduct a gap analysis.

Define

We determine which technologies best suit your business and document a tailored end-user computing strategy where we think investments or upgrades in technology need to be made.

Implement

From documents to actual implementation, our team of experienced and industry certified engineers roll out software, security policies, training, etc. for a seamless transition.

Manage

Choice to transition to your internal support staff or engage us to monitor, manage and support your new IT landscape.

Our end-user computing services include architecture, transformation and management of your computing to enhance business productivity and user satisfaction

Consulting services

Assessment of your current IT landscape, BYOD assessments, mobile workforce requirements, etc. and mapping it to your business vision and future growth. Using data from this gap analysis we help you carve out an IT roadmap to success.

Managed services

Managing your day-to-day IT operations like running your IT service desk, device management, asset management and maintenance, enterprise mobility, implementing security, backups, and more with our remote virtual tech support.

Office cloud

Planning, licensing, implementation of Office 365 solutions, migrations to the cloud, developing and implementing solutions on SharePoint Online and more. We are Microsoft Cloud Solution Provider (CSP) and we quickly identify the technical problems. We bring the right solutions and people rapidly to your assistance.

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Success stories

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IT Security audit and infrastructure optimization for a manufacturer of industrial chemicals

August 27, 2018admin

The client is a leading manufacturer of industrial chemicals. They had no security in their IT environment. DEV IT helped the client with IT security audit and certain infrastructure optimizations which helped them to secure IT environment.

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High availability & scalable solution for an event & association app provider

August 24, 2018admin

A leading event and association app provider looked for a partner to help to keep the mobile and web applications up. Dev Information Technology Limited offered assistance in all the ways possible and took away all the worries of technology from the client.

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Disaster recovery planning & implementation for a managed service provider

August 24, 2018admin

The client is an expert Managed IT service provider and also offers support for web hosting. They required an automated application that comes with server security, patch management, data security, device inventory, and audit report. DEV IT offered the finest solution.

GSPC

Disaster recovery planning & implementation for a public sector petroleum enterprise

August 24, 2018admin

The enterprise has nearly 20 remote connections across the state for which they required a disaster recovery site for uninterrupted operations at the time of disaster. DEV IT offered a disaster recovery site with the help of Exchange Server 2010 that helped them to achieve load balance.

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Dedicated technical support team for a leading datacentre

August 24, 2018admin

The client required a dedicated technical support team which covers 24*7*365 support through chat and tickets and manage the request flow by adhering to SLA. Dev Information Technology Limited offered a team that was available 24*7*365 to offer faster responses and resolution.

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Dedicated billing support team for a leading datacentre

August 24, 2018admin

The client required a dedicated billing support team that covers 8*5 support through chat and tickets and resolve the payment or billing issues. DEV IT offered appropriate resource availability to let them gain more confidence on support.

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Automating Office 365 migration for a leading marketing agency

August 24, 2018admin

A leading marketing agency was looking for migration to Office 365 with ensured performance, efficiency as well as security. DEV IT offered them assistance in the planning, implementation, and migration to Office 365.

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24X7 Monitoring support with stringent SLA for a leading datacentre

August 24, 2018admin

A leading USA based datacentre was in need of 24*7 monitoring support along with adherence to Service Level Agreement. Dev Information Technology Ltd. offered monitoring that lead to the optimized network quality and performance, minimized risk, successful implementation of new technologies and a many more.

GSFC Logo

Network Operations Centre for public sector fertilizer enterprise

May 11, 2017admin

DEV IT managed to develop a Network Operations Center for GSFC to let them have a single point to monitor the entire network. GSFC used to monitor their network 24*7 with our robotic application which resulted into better uptime for the network.

USourceIT

Network Operations Center Setup & Implementation

May 3, 2017admin

The client is a leading Commercial Real Estate company with its operations spread across the United States having a strong base of advisors. They believed in giving their advisors a unique collaborative and innovative technological platform. They have more than 3,000+ advisors. The advisor uses the SVN Marketing and sales IT tools to develop the best strategy.

Download more information

End-User Computing Brochure

End-User Computing White Paper

End-User Computing Slide Deck

About us

Dev Information Technology Ltd. (NSE: DEVIT) works together with its clients across the globe to empower their business with the right mix of information technology, innovation and digital transformation. Right from advisory to execution backed by expert applications and infrastructure management; we optimize your IT into a strategic asset.

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