Customer Relationship Management
Microsoft Dynamics CRM's powerful capabilities, like workflow automation & analytics,
you can let your sales, marketing, & service staff easily share information and
route tasks to provide a seamless customer experience.
Microsoft Dynamics CRM works like and with familiar Microsoft products which means
less of a learning curve for your people, so they can get up and running quickly
and focus on what’s most important to your customers.
Customer Relationship Management (CRM) can help reduce costs and increase productivity
and thus profitability by organizing and automating business processes that nurture
customer satisfaction and loyalty in the sales, marketing, and customer service
Enhance business productivity by providing sales, marketing, and customer service
teams with powerful collaboration and organization tools to enhance customer experience.
Optimize sales & marketing by increase sales, saving time and growing your business
by improving prospect and customer experiences; automating sales, marketing activities;
and developing business-enhancing intelligence.
Enhance Sales-Sales Automation
Add new dimensions to your sales team's cross-selling and upselling efforts to run
smarter and in collaboration with each other. Focus on the right opportunities to
help close deals faster and exceed your sales goals.
We help you get prepared, focus your time on the highest value deals. Automate your
day-to-day business activities so that you can focus on selling and not on maintaining
For sales managers, CRM provides real-time visibility into their team’s activities
so they can forecast sales efficiently. For sales personnel, make it easy to manage
customer information so they spend less time handling data and more time with customers.
Customer Care Services
Exceed customer expectations through intuitive insights, rich dashboards and tools.
Deliver timely, relevant and efficient service across all channels.
Get happier customers and real loyalty by ensuring every user across your customer
service team is a customer expert when it matters.
Deliver innovation through multichannel marketing automation and analytics. Drive
your pipeline with breakthrough marketing campaigns. Cut through the clutter and
drive personalized, relevant and targeted campaigns that generate high quality leads.
Gain complete visibility of your sales cycle. Align your sales efforts with business
strategies and objectives. For marketers, nothing is more important than tracking
the sales that result from leads generated through marketing campaigns on your Web
site, in email, social media or any other marketing channels. We let marketers track
leads and sources, route leads to the right sales person so that closing of the
leads can be faster.