The client is vertically integrated in the building and construction industry. It is involved in reselling of general hardware, logging, sawmilling, marine transport, quarrying and light manufacturing.
Get complete integrated view of your business processes and drive
Go beyond sales management software by bringing digital intelligence into each deal to better predict your customer’s needs—and deliver the personal attention that builds relationships and revenue.
Improve customer service through a single, unified experience that delivers end-to-end service across every channel—earning customer loyalty and empowering agents.
Make data-driven decisions with a complete set of enterprise resource planning (ERP) tools to provide global visibility, scalability, and digital intelligence.
Grow your small to medium-sized business by connecting people and processes with a single system that has intelligence built in—making financial management, sales, service, and operations easier.
Increase customer satisfaction with intelligent scheduling, native mobile support, and remote asset monitoring to help you get the job done right the first time.
Project Service Automation
Run your project-based business more productively by bringing people, processes, and automation technology together through a unified experience.
Bring your marketing content, data, and processes together with Dynamics 365 and Adobe Marketing Cloud—to deliver engaging customer experiences across all touchpoints.
Better understand and engage with customers by giving employees the relevant insights they need from intelligent customer analytics and deliver a personalized experience.
Experienced and industry certified team delivering a complete suite of
Microsoft Dynamics 365 services.
Our functional experts can visit, discuss and understand your current business process and future plans. Based on the gaps identified and combining with new requirements, they suggest and document best practices for implementing Dynamics 365 in your organization. Our technical team can provide licensing advisory and jointly draft a solution blueprint for your company.
Leveraging the inbuilt functionalities of Microsoft Dynamics 365 and the experience over the years; our functional and development teams customize the solution with a fast turnaround. Our team also trains and educates your team on the platform to speed up adoption while documenting change requests.
Customization services so you can have greater Return On Investment. We provide one-time or fixed cost support and maintenance services to cover for any additions or enhancements to your CRM implementation. You can also choose to get fixed cost managed services for your on premise CRM server should you require it.
Are you ready to capture new opportunities across your organization?
Your transformation starts here.
Microsoft Dynamics 365 licensing
Which Dynamics 365 plan is right for your business?
Microsoft Dynamics 365 Business Edition
Online / On-premises dual use rights
Let us help you decide.
The client is an IPTV and a Direct TV channel distribution company, which operates from Australia and New Zealand to cater to the South East Asian population. The company provides subscriptions and other relevant services for this purpose and services thousands of households in New Zealand and Australia. Due to the large customer base, the client has to maintain a call centres at Australia, New Zealand and India to manage these services.