|Remote Infrastructure Management (RIM) refers to remotely managing information technology (IT) infrastructure such as workstations (desktops, laptops, notebooks, etc.), servers, network devices, storage devices, IT security devices, etc. of a company.
Our state-of-the-art Network Operation Center (NOC) is the focus area of our service delivery model which has a simple motto – reduce costs for the customer while improving the existing service levels via remote support. Remote Infrastructure Management (RIM) is a cost effective alternative to in-house Infrastructure Management.
The services under RIMs are basically provided from a remote secured location where skilled staff of our company monitor and manage the infrastructure, ensuring high uptime and high availability through proactive and reactive measures. Equipped with multiple remote monitoring consoles, proactive staff and capabilities of monitoring and managing applications, databases, servers and SNMP devices, our NOC Services ensure faster service deployment and swift resolutions to the issues.
Outlined below are the areas of infrastructure management that we provide under the umbrella of RIMs: