ByteNOC – 24x7 Network Operations Centre (NOC)
Our Remote Server Monitoring include 24x7 server monitoring, server health and other
well-being check. The checks are followed up with a systems report and suggested
courses of action in the event an issue is reported.
Today's server rooms and data centers are challenging environments to control and
manage. IT staffs need to be experts in all types of equipment that make up today's
data centers, including servers, routers, switches and other devices.
- Need to monitor your servers and services round-the-clock?
- Looking for plain vanilla server and services monitoring? Do not have the right
tools or the man-power to keep an eye round-the-clock on the monitoring alerts?
- Require technical experts monitoring your server’s performance, traffic, disk space,
services and much more round the clock?
Engage our Network Operations Centre for these services. We make sure all of your
servers and relevant services are up and running. We proactively safeguard your
critical IT infrastructure by continuously monitoring elements to catch problems
before your users are affected.
We provide NOC engineers who work as an extension of your team to continuously monitor
alerting dashboards, open trouble tickets, call your onsite team or remediate and
troubleshoot issues as required. You do not have to worry about investing in a monitoring
software or worry about the setup. We have invested in it for you and you can pay
just a small fee per device to leverage on our investments.
The services are custom tailored based on your internal IT processes and escalation
matrix. We shall collaborate with your IT team to document an escalation plan in
case of any outage or service unavailability. On being alerted, our NOC engineer
verifies and acknowledges the alert manually.